Legal information

Acceptable Use Policy

What you may monitor and scan with FastPing, what is not allowed, and how to report abuse.

Последнее обновление

Этот правовой документ предоставляется на английском языке. Юридическую силу имеет английская версия.

This Acceptable Use Policy applies to everyone who uses the FastPing website, dashboard, API, status pages and free tools. It forms part of our Terms of Service.

1. Monitor only what you are allowed to

You may only create Monitors, run scans and send alerts for websites, servers, domains, IP addresses and game servers that you own or administer, or that you have explicit permission to monitor. Security exposure scans are only available for domains whose ownership you have verified.

2. Prohibited uses

You must not use FastPing to:

  • attack, overload, stress-test or disrupt any system, including denial-of-service attacks or any attempt to use FastPing to amplify traffic;
  • scan, probe or map networks or systems you are not authorised to test, or look for vulnerabilities in third-party systems;
  • reach or try to reach private networks, internal services or cloud metadata endpoints through our infrastructure;
  • get around rate limits, plan limits, domain verification or other technical restrictions, or create several free accounts to avoid paying;
  • publish on status pages content that is unlawful, defamatory, infringing, misleading or hateful, or that impersonates another person or organisation;
  • send unsolicited messages through alert channels, or send alerts to addresses or chats without the recipient’s permission;
  • resell, sublicense or provide the Service to others as your own product without our written agreement (agencies may manage monitoring for their own clients);
  • break any law of the United Arab Emirates or of the country where you are, including laws on cybercrime, data protection and telecommunications.

3. Free tools

The free tools are for occasional manual diagnostics. Automated or bulk use is not allowed, and the tools are rate limited. For automated checks, create Monitors or use the API.

4. Enforcement

We may investigate suspected breaches and remove content, pause Monitors, revoke API keys, or suspend or close accounts that breach this policy, with notice where reasonably possible. Where the law requires it, we may report illegal activity to the competent authorities.

5. Reporting abuse

If you believe FastPing is being used against your systems or is otherwise being misused, write to support@fastping.app or use the contact form with the topic “Report abuse”, and include the IP addresses, times and details involved.

All our monitoring requests come from one server in Helsinki, Finland (89.167.95.28, 2a01:4f9:c012:2db6::1). HTTP requests identify themselves with the user agent FastPing-Monitor/1.0 (+https://fastping.app).

6. Contact

Company
FastPing L.L.C-FZ
Registered address
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Legal notices
legal@fastping.app
Data protection
privacy@fastping.app