Export your data or delete your account

Open Settings and click Export my data. You download a JSON file containing:

• your profile: email, name, role, language, product-news preference, when you accepted the Terms and when the account was created;
• your organisation and its plan configuration;
• every monitor with its settings, daily uptime totals and incidents;
• alert channels (without Telegram bot tokens), status pages, verified domains and team members;
• your support tickets with their messages.

Individual check results, password hashes and API key hashes are not included.

Open Settings, type DELETE in the confirmation field, confirm it is you and click Delete account. Accounts with a password confirm with it; accounts created with Google confirm with a fresh Google sign-in.

• If you are the owner, the whole organisation is deleted: monitors and their history, alert channels, status pages (including custom domains), verified domains, API keys and every team member's login.
• If you are a member, only your own login is removed; the organisation and its monitors remain.

Deletion is immediate and cannot be undone. Export your data first if you may need it. If you have a paid plan, contact support before deleting so that no further renewal is charged (see Cancellation and refunds). Support conversations are kept for 2 years after their last message and then deleted automatically, as described in the Privacy Policy.